GENERAL FAQ

Do you test for quality and safety?

Absolutely! Sky Wellness takes pride in having the highest standards for quality, purity and potency.

All the hemp crops we source from are grown free of chemical fertilizers, herbicides, and pesticides, so our quality and safety starts with the hemp plants. Our products are manufactured in FDA-registered, GMP and ISO9001-certified facilities, ensuring compliance with our rigorous quality and safety requirements.

Batch reports for our products (if applicable) can be found in the QR Code.

Where do you get your hemp from?

We make all of our products from non-GMO, pesticide free, industrial hemp grown in the USA.

The majority of Sky Wellness products are labeled with a QR code that traces the chain of custody of our products, starting from where they’re grown through the processing, production, and packaging steps in their journey to our customers.

What is your hemp oil extraction process?

All of our products are extracted in a laboratory by carefully trained experts and are free of any residual solvents. This results in the purest oil possible.

What is the best product for me?

We recommend selecting a product based on your desired effect and beginning with the lowest dose you are comfortable with. You can add a tincture to food with a strong flavor if you prefer not to take it as a standalone product. A vape may work best for you if you want a CBD experience involving vape technology.

Follow the instructions provided with whichever Sky Wellness product you decide to consume.

PRODUCT FAQ

What is your return policy?

We take the quality of our products very seriously, and it is our goal to provide you with the best possible shopping experience. If you are not completely happy with your purchase, you may request a full refund within 30 days.

Due to the nature of our products, restrictions may apply.

If your order is eligible for a refund, you may be required to return the product and pay for return shipping.

If you have any questions please contact us at hello@skywellness.com

Do you ship outside the US?

We do not ship outside the United States at this time.

Will I be taxed for my purpose?

Tax laws vary by state. We charge sales tax according to the state laws of the state to which we are shipping our product.

Will I need a green card or doctor’s prescription to use Sky Wellness products?

No! Our products are categorized as hemp dietary supplements, which means they are legal to be purchased anywhere in the United States.

Sky Wellness legally operates in full accordance with the Federal Hemp Law.

How long does shipping take?

Once you place an order, we process them in the order we receive them. Our goal is to ship all orders within 1-3 business days (excluding holidays).

If you placed your order during peak shopping times, it’s possible your order will be delayed 1-4 business days.

If the order is on back order, there will be a delay in your purchase. If your item becomes no longer available, you will be contacted by a Sky Wellness representative and will receive an immediate refund or replacement product order (whichever you prefer).

Tracking information for your order will be emailed directly to you once the order has been processed. Depending upon the location of your shipment, we will utilize USPS, UPS or FedEx.

Will your product interact with my medications?

Always consult with your doctor before taking any CBD product, as it may interact with your medication.

How should I store my CBD and what is the shelf life?

We recommend storing your Sky Wellness products in a cool, dark place. Avoid placing them in direct sunlight.

CBD can have a shelf life of up to one year if stored properly, with no loss in potency.

How much of my hemp oil should I take?

Each of our products has a dosage and usage recommendation conveniently printed on the label. We have also created a complete Dosage Guide to help you when making your product selection.

How long will it take until I can feel the effects?

Results depend on the size of your dose, your body size, and your purpose for using CBD.

You will not feel “high” like you would if you were consuming cannabis. But depending on the product you use, you may have a sensation of feeling relaxed, focused, or of reduced pain.

CBD FAQ

What is cannabidiol?

Cannabidiol is a natural cannabinoid compound which is extracted from the flowers and buds of the hemp plant. Cannabidiol interacts with our body’s endocannabinoid system, which uses cannabinoids to maintain healthy cells. It is non-psychoactive and does not make you feel “high.”

What is hemp?

Hemp is a variety of the cannabis sativa plant that is grown for industrial purposes. There are more than 50,000 known uses for industrial hemp, and it has been used for various purposes around the world for thousands of years. From rope to cosmetics all the way down to stain remover, industrial hemp has found it’s way to many different industries.

Is Cannabidiol/Hemp Oil legal?

CBD hemp oils and other products made from industrial hemp are legal within all of the United States as long as they contain less than 0.3% THC (the psychoactive component of cannabis). Sky Wellness Hemp Oil is THC Free. CBD is used frequently as part of a holistic healing plan.

What are cannabinoids?

Cannabinoids are a group of fatty compounds found naturally in the human body as well as in hemp and other plants.

CBD is the most well known cannabinoid, but over 100 cannabinoids have been discovered so far. These compounds fit into receptors in the human body that are part of the endocannabinoid system (ECS). This system in the body helps to support the immune system, central nervous system, and overall cell health.

What is the difference between THC and Cannabidiol?

Both compounds interact with the cannabinoid receptors already present in our bodies. Unlike THC, CBD is not mind-altering and will not make the user feel “high.”

What should I know about Vapes

Sky Wellness Statement on Vape Health Concerns and Illicit Vape Products

Although Sky Wellness products are not the subject of health problems or deaths related to vapes being sold on the black market, we are committed to sharing helpful information with our customers and retail partners.  We are all deeply concerned with recent health and safety issues surrounding certain vape products, and we want to help educate our customers and partners about how to identify safe vape products. There is data pointing to health problems and adverse events due to the inclusion of illicit cutting agents and additives into the sauce carts or oil found in vapes featured most recently in the media.

Sky Wellness vape contents are made of cannabidiol (CBD) Oil and natural GRAS terpenes only and are produced from USA grown hemp. Our cartridges and disposable pens are made without heavy metal contaminants or harmful adhesives.

Our products are / contain:  

THC Free

Nicotine Free

Pesticide Free

Natural flavors – from naturally occurring terpenes and proprietary terpene blends

Feel better, knowing we do not use vitamin E acetate as an additive, nor do we use cutting agents like:  polyethylene glycol, vegetable glycerin or medium chain triglycerides, which are commonly used by many vape manufacturers.

Also, recent legislation in certain states has created confusion and concern related to heavy metals in vape hardware. Sky Wellness vape hardware is regularly tested and will continue to be tested to meet the highest quality standards. Among a variety of safety tests our hardware is put through, we test for heavy metals to ensure our products pass testing from arsenic, cadmium, lead and mercury, and from a regulatory perspective are deemed safe for use by industry standards.

When purchasing vape cartridges and products – know that not all CBD products are created equal. 

Consider the following, when purchasing or using vape products:

  • Certified and licensed manufacturers
  • Laboratory testing on products and hardware
  • Compliance with national and state regulations
  • Ingredient Labels – know what’s in your product 
  • Purchase from a trusted retailer 

Feel better, knowing that as we hold ourselves to a higher standard in the CBD industry, we will continue to monitor and regulate our product development to ensure only the safest and best quality products will come from Sky Wellness to you.

Feel better, knowing we are relentless in our pursuit of product excellence, and on making sure you have the best information available to make informed decisions about what’s happening in the CBD industry and about our products.

 

Additional Sources:

NBC News – Bootleg Marijuana Vapes Tainted

The New York Times – 2 Wisconsin Brothers Black Market THC

Business Insider – Timeline of Vape Illness

Wikipedia. Org – Statewide Vaping Bans

Have any questions or concerns, give us a shout at hello@skywellness.com.

And, please share this message with anyone who might be concerned about the safety of their vape products.